Consumers today are more empowered than ever before. With unlimited information available at a click, retailers find it hard to keep up and create an engaging experience that encourages customers to return.
Accenture recently published research stating consumers are 60% more likely to switch where they shop than 10 years ago. As digital grows, the separation between retailer and shopper continues to weaken the personal connection that once existed (remember Jeff?).
Download the Accenture report here
At Brandle, we believe if retailers adapt now they will ride the digital wave with great success, and their customers will thank them.
We help retailers and consumers re-connect, taking them on a digital journey of joint engagement, whether that be shopping, sharing or experiencing. We make this fun and interactive which deepens the connection and fuels the journey. We love to share our passion, get in touch